Close Documents Identified as "open" by Launcher
Angelica Lopez
I consistently have issues where the Launcher thinks that I have a document open that is not actually open, which prevents the Launcher from updating. I will go to the document in the list and it will not actually show it as open. I have also had an issue where the Launcher thinks that I have a document open that is no longer titled as identified in the Launcher list (and the renamed document itself is not open).
It would be really helpful if we could just close the "open" document directly from the Launcher list rather than having to track down each document within the list. If there was a way to right click from the Launcher to either close the document or to take us to the URL for the document, this would save significant time in my workflow and allow for updates as needed. If I can't close the documents that I can't find (or that are not open), then the Launcher cannot update without me making a helpdesk ticket (which I often do not have time to do).
M
Mary Kay Cassidy
I completely agree, the Launcher is really buggy when it comes to thinking we have documents open. And it seems to be worse since the latest update to v 2.15.0. We found we have to go to the local documents folder, cut the numbered folder out of there and paste it somewhere else. We do this because we often find that the latest save of the document did not save to the cloud but did save to the documents folder so we take that newer version and upload a new version to the existing saved document.