Saving Sent Emails to LWP | Voters

Saving Sent Emails to LWP

Bonnie Dillon

Every single time I save an email I have sent to LWP, LWP believes that the email is a "duplicate email" and I have click "Yes" to save it. This has been happening since the last update and nothing has been done about it yet.

January 6, 2025

LexWorkplace Product Team

Merged in a post:

Duplicate Emails from Outlook 365

Bonnie Dillon

When saving sent emails to LexWorkplace, LWP will often indicate that it believes I am trying to save a Duplicate Email, when, in fact, it is not. This does not happen with emails from my Inbox; just from the Sent box.

January 9, 2025

LexWorkplace Product Team

Hi Bonnie--thank you for posting.  That definitely is not what should be happening.  Have you contacted our Help Desk on this issue?  If not, I recommend starting there:
Phone: (888) 878-4632
Email: support@UptimeLegal.com